Customer Experience

Booking form

1. If you ask how many people, they choose the group size first.
2. They pick a day on the calendar, then a time. Group times show how many spaces are left.
3. The price updates as they choose.
4. Book now adds the booking to the cart. The date, time and people are shown on the cart, checkout, order and emails.

Holds while they check out

A booking in the cart holds its time for the period set under Hold times in carts for. If the hold runs out before they pay, the time is checked again at checkout: they keep it if it is still free, or are asked to choose another.

My Account > Bookings

Upcoming and past bookings, each with its status, and:

• Pay now for unpaid bookings
• Add to Google Calendar and Download .ics for Apple Calendar and Outlook
• Cancel booking, if you allow it, up to the time limit you set

Guests who check out without an account get everything they need in their emails.

Need Help?

Check the Troubleshooting Guide and FAQ, or ask in the plugin's support forum on WordPress.org.